Social listening and monitoring

Social listening and monitoring

Social listening and monitoring


Just having a satisfied customers isn’t good enough anymore, if you really want a booming business, you have to create raving fans and go for the extra miles, so we do the social listening to keep our clients beyond the happiness and security.



Why do you need social listening and monitoring? : 


Social listening is the process of monitoring social channels, we pay attention to all social platforms, in order to know the audiences’ opinions and reviews in your industry and that will give utility to your brand to be on the right track, instead of wasting a huge time in guesses and assumptions what to do for your customers.


With social listening and monitoring , we know: 


 What catches your audiences’ eyes, we can help you to track your audience, as the customers post their reviews over the social media platforms, so they are telling you what they want from your brand and that helps you to develop your services.

Engagement with the customers matters, we help you to be always engaged with your customers,  it helps you find the pain points and overcome it, reach out your customers and discover new sales leads.

Listen everywhere, we help you to keep an eye everywhere, which allows you to determine the positive and negative feedback, also we help you stay connected directly with your customers, learn from the competition and rolls with the changes.


Collaborate with other teams, our social listening helps you build you bridges together, as it provides a wide range of information that is useful for your whole company and you can have a brilliant commercial partnerships.



Keep you updated, by social listening we will keep you updated all the time about your brand awareness and about the whole industry, which guarantee a constant success.


If you are not using social listening and monitoring, you’re leaving a lot great insights on the table, this helps you understand how people feel about your brand and the competitors and this keeps your marketing and product development efforts on track.


Our strategy 

AWAMER AL-SHABAKA digital solution develop social listening and monitoring strategy early to improve SEO search, and to look at what's right for your brand.


  • Your brand name and accompanying names, if found.

  • The keywords that your customers are looking for in your industry.

  • Product / Service Name(s), including words that written with common spelling errors.

  • Competitor brand names and product/service names.

  • Words, sentences, and phrases familiar to your industry.

  • Campaign titles (or keywords) for you and your competitors.

  • Your brand and competitor's hashtags.

  • Classification markings for your industry.

Our Services

Social media marketing (SMM)

Social media marketing (SMM)

We highlight your project idea on social media with a creative look that you want to stick to your brand in the minds of your customers.

(SEM) search engine marketing

(SEM) search engine marketing

Social media marketing AWAMER AL-SHABAKA ensures you to get more fast and more targeted visitors throw search engine marketing, in order to used it as a short-term strategy to achieve a quick of your products or services

Graphic design

Graphic design

Graphic designs such as home paint, reflecting your mind and brand identity to your customers, must be professional, and have the colors that emerge your brand.

content plan

content plan

Content plan comes before we prove that you deserve to sell your products, we first prove that you deserve to be listened to and trusted.

Contact Us

You will be our great next success story Let us know what we can do for your business, we sure have great ideas for you.